Privacy & Call Recording
Effective: November 3, 2026
This page explains what information Water Damage Renton collects through waterdamagerenton.com and through calls to (425) 584-1660, how it's used and who it goes to.
Calls
When you call, we and our call-handling partners may collect your phone number, the date, time and length of the call, the area you're calling about and a recording of the conversation.
Call recording. Calls may be recorded. Recordings are used to check call quality, to confirm which calls were routed and billed, and to resolve disputes. By calling, you agree to that recording.
The Website
The site has no forms and never asks for payment details. Like most websites, our hosting provider may log technical information such as IP address, browser type, the pages viewed and the time of the visit. If we add analytics in the future, they may use cookies; we'll update this page if we do.
How Information Is Used
- To route your call to a restoration company that works in your area
- To verify and bill calls with contractors and marketing partners
- To keep the site and the line working and improve them
- To meet legal obligations
Who It's Shared With
Call information goes to the company or partner your call reaches, so it can help you, and to the service providers that run the phone line. We don't sell personal information for unrelated marketing. Information may also be disclosed where a law requires it.
Keeping It
We keep call records and recordings only as long as needed for the purposes above, or as the law requires.
Your Requests
To ask about information connected to a call you made, or to ask that it be deleted where possible, write to the address below with your phone number and roughly when you called.
Children
This site isn't meant for children under 13, and we don't knowingly collect their information.
Changes
We may update this page. The effective date at the top shows the latest version.
Contact
Water Damage Renton, 901 Rainier Ave N Ste B109, Renton, WA 98057 · (425) 584-1660